“Quality Quotes”
This is a collection of Quality Quotes that represent the ideology of our firm, and in some cases our sense of humor as well.
Quality Improvement and Problem Solving
“When I am working on a problem, I only think about how to solve the problem. But when I have finished, if the solution is not beautiful, I know it is wrong.” – R. Buckminster Fuller
“How wonderful it is that nobody need wait a single moment before starting to improve the world” – Helen Keller
“Good things happen when planned, bad things happen on their own” – Crosby
“To judge a thing one must first know the standard” – Ancient Sanskrit writing
“Defects are not free, somebody makes them, and gets paid for making them” – Deming
“Quality is about passion and pride” – Peters and Austin
“All organizations are perfectly designed to get the results they have” - Townsend and Gebhardt
“Since it is a joy to have the benefit of what is good, it is a greater one to experience what is better” – Goethe
“There are answers out there for everything if you have the right people in the right situation” - Scott Sands
“You cannot manage what you do not measure.” - Various
"All that is complex is not useful, all that is useful is simple" - M. Kalashnikov
“A rock pile ceases to be a rock pile the moment a single man contemplates within it a cathedral.” - Antoine de Saint-Exupery
“Without data, you are just another person with an opinion.” - Anon
“The truth is more important than the facts” - Frank Lloyd Wright
"Where is quality made? Quality is made in the boardroom." - W. Edwards Deming
"Not everything that counts can be counted; not everything that can be counted counts." - Albert Einstein
Life Lessons
“We make a living by what we’ve got, but we make a life by what we give” – Winston Churchill
"If you seek a new world, then you must look with new eyes." - Antoine de Saint-Exupery
“As for the future, your task is not to foresee it, but to enable it.” - Antoine de Saint-Exupery
"We can make do with what we have, but those who have the ability to make things better have a duty to take advantage of it." - Jeff Cooper.
“True science is distinctly the study of useless things. For the useful things will get studied without the aid of scientific men.” - Philosopher Charles Sanders Pierce“
"If you want to build a ship… teach them to long for the endless immensity of the sea.“ - Antoine de Saint-Exupery
“The fool wonders, the wise man asks.” - Benjamin Disraeli
“The opposite of a fact is falsehood, the opposite of a profound truth is often another profound truth” – Niels Bohr
“It’s a funny thing, the more I practice the luckier I get” – Arnold Palmer
“I play golf in the low 80s, any hotter than that, I won’t play” - Joe Luis
“The gem cannot be polished without friction, nor man perfected without trials” – Confucious
"Fortune favors the brave." - Virgil 50 B.C.
“Don’t speak unless you can improve on the silence” – Spanish Proverb
“If you want square work, you don’t cut corners” – Old English Proverb
“What we have done for ourselves alone dies with us; what we have done for others and the world remains, and is immortal” – Albert Pike
“It is only when a man becomes a teacher that he realizes the extent of his ignorance” – Anon
“We only live once, but if we live it right, once is enough” – Philippine proverb
“If you hold a cat by the tail, you learn things you cannot learn any other way” – Mark Twain
“Morale is nothing more than faith in the man at the top” – Anon
Getting things done
“You must never think whether you like it or not, whether it is bearable or not…you must never think of anything except the need, and how to meet it” – Clara Barton
“If you are going I the wrong direction, speeding up won’t help” - Anon
“Hope is not a plan.” - Kevin Mussack
"There's no great success without great commitment." – Tony Robbins
“Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing; it's when you've had everything to do and you've done it.” - Margaret Thatcher
“Whether you think you can or you can’t, you’re right” – Henry Ford
“The time is always right to do what is right” – Dr Martin Luther King
“One doesn’t discover new lands without consenting to leave shore” Andre Gide
“Goals are deceptive, the un-aimed arrow never misses” – Asian
“People rarely succeed unless they have fun in what they are doing” – Dale Carnegie
“Do not be afraid to take a big step, you cannot cross a chasm in two steps” - David Lloyd George
“The best way out is always through” – Robert Frost
"The only difference between mediocrity and excellence, is EFFORT!" - M.T. Walton
“Revolution: A change of the heart....that wills the unimaginable into existence” – Che Guevara
“You pay in advance for capacity” – Dr Lois Frankel
“Progress is the intelligent use of experience” - Anon
"Opportunity is rare, and a wise man will never let it go by him." - Anon
Customer Satisfaction
“The customer is never treated better than we treat our ourselves” - SW Airlines
“High Quality means pleasing customers, not just protecting them from annoyances” – Garvin
“The customer is not always right, but they should always be treated right.” – Anon
The World
“The world is ever conscious of what America is doing because the United States remains the most successful realization of humanity’s universal hope. We lead because our whole history says we must. Liberty for all mankind is an equal and unalienable right. The establishment of justice and peace abroad will in large measure depend upon the peace and justice we create in our own country, for we still show the way.” - Jerald Ford Bicentennial Remarks at Independence Hall Philadelphia, Pennsylvania July 4, 1976
